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Privacy Policy

Your Privacy Matters

 

This Privacy Policy explains how I collect, use, and protect your personal information when you interact with my handmade jewellery business, whether you're browsing, buying, or commissioning a custom piece.


 

What Information Do I Collect

 

I may collect the following personal data when you:

 

  • Place an order or commission a piece  

  • Contact me via email, social media, or my website  

  • Subscribe to updates or newsletters  

 

This may include:

 

  • Your name  

  • Email address  

  • Postal address  

  • Phone number  

  • Payment details (processed securely via third-party providers)  

  • Any custom design preferences or notes you provide
     

 

How I Use Your Information

 

I use your information to:

 

  • Process and deliver your orders  

  • Communicate with you about your purchase or commission  

  • Respond to your enquiries  

  • Send updates (if you’ve opted in)  

  • Comply with legal and tax obligations


 

Sharing Your Data

 

I do not sell or rent your personal data. I may share it with trusted third parties only when necessary, such as:

 

  • Payment processors (e.g. PayPal, Stripe)

  • Delivery services (e.g. Royal Mail, courier companies)  

  • Accounting or legal professionals (for compliance purposes)

 

All third parties are required to respect your data and comply with data protection laws.


 

How I Protect Your Data

 

I take appropriate technical and organisational measures to safeguard your personal information. This includes secure storage, password protection, and limiting access to only those who need it.


 

Your Rights

 

Under UK GDPR, you have the right to:

 

  • Access the personal data I hold about you  

  • Request correction of inaccurate data  

  • Request deletion of your data (where legally permissible)  

  • Object to or restrict certain types of processing  

  • Withdraw consent at any time (for marketing or communications)

 

To exercise any of these rights, please contact me.

 

Cookies

 

If my website uses cookies, you’ll be notified when you visit. Cookies help improve your browsing experience and track website performance. You can manage cookie preferences in your browser settings.

 

Contact

 

If you have any questions about this policy or how your data is handled, please get in touch:

 

Jo Boateng

Email: joanadboateng@gmail.com

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